At Nirvana, we are committed to delivering your orders quickly, safely, and sustainably. Please read our shipping policy below:

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📦 Processing Time

• Orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays are processed the next business day.

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🚚 Shipping Methods & Delivery Times

• Standard Shipping (Ground): 3–7 business days
• Express Shipping: 1–3 business days
• Next-Day Delivery: Available for select locations
• In-Store Collection (if applicable): 1–7 business daysDelivery times are estimates and may vary during holidays or due to courier delays.

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💰 Shipping Costs

• Free shipping on orders above [insert threshold, e.g. €50].
• For orders below the threshold, a flat-rate shipping fee will apply, shown at checkout.
• Express and Next-Day delivery charges are calculated at checkout.

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🌍 Shipping Locations

• We currently ship across Germany and the EU.
• International shipping outside the EU may be offered soon.
• We cannot deliver to P.O. boxes or restricted addresses.

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📦 Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking link.
• You can use this link to track your package in real time.

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🚫 Lost or Damaged Packages

• If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the delivery date.
• We will work with the courier to resolve the issue promptly.

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❓ Questions

For any shipping inquiries, please contact us at:

📧 info@nirvanarottweil.com
📞 +49 15145076044